Return Policy

Return Policy:

We respect the provisions of the Emergency Ordinance no. 34 / 4.06.2014 regarding the consumers' rights within the distance contracts. The ordinance gives the buyer the right to return them without penalty and without invoking any reason within 14 working days of receiving all the purchased products. the original packaging and only if they have not been damaged.

The products must be returned as they were received, without any perfume in the containers of the appliances (the bottles will be uncoupled and sealed with the lid). All returned products will be properly packaged to be protected during transport and delivered in optimal conditions. return (document signed by the buyer and sent electronically or together with the products in the package).

Our company has the right that when it considers that the client's actions were reluctant to claim damages, in accordance with the legislation in force, and/or to refuse to take back the return and return the value of the acquisition.

The return address of the products is Mosnita Veche, str. Garoafei nr.2, S.C. Marketing Olfactiv S.R.L., phone 0767 57 23 00